Welcome to the website of A A Plumber Inc (“Company,” “we,” “us,” or “our”). By accessing or using this website (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site.
1. Website Use and Eligibility
This Site is provided for general informational purposes and to allow users to request plumbing services, quotes, or additional information. You may use this Site only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site or its systems
- Interfere with the Site’s operation, security, or functionality
- Use any automated system to scrape, copy, or harvest data from the Site without our permission
2. No Professional Advice or Guarantees
Information on this Site is provided for general informational purposes only and does not constitute plumbing, legal, financial, or professional advice. Plumbing conditions vary by property and situation. Any service recommendations or pricing information shown on the Site may not apply to your specific needs.
We do not guarantee:
- That the Site will always be available or error-free
- That any information on the Site is complete, current, or accurate at all times
- That results described on the Site will be achieved in every situation
3. Quotes, Scheduling, and Service Requests
Submitting a request through the Site (including through our contact form) does not guarantee service availability or confirm an appointment. All appointments, quotes, and services are subject to confirmation by A A Plumber Inc.
Any quote provided through the Site or via phone/email may be:
- Preliminary
- Subject to change based on inspection, diagnosis, parts availability, and job scope
4. Contact Form and User Submissions
The Site may include a contact form that collects the following information:
- Name
- Phone number
- Email address
This information is collected for the purpose of:
- Responding to your inquiry
- Providing a quote or estimate
- Scheduling service
- Customer service communication
By submitting information through the Site, you confirm that:
- The information you provide is accurate and belongs to you (or you have permission to provide it)
- You consent to being contacted by A A Plumber Inc using the information you provide
Important: Standard message and data rates may apply if communication occurs by SMS/text message.
5. Intellectual Property and Content Ownership
All content on this Site, including but not limited to text, graphics, logos, page layout, design elements, icons, images, videos, and other materials (“Content”), is owned by A A Plumber Inc or used with appropriate permission or licensing.
You may not:
- Copy, reproduce, republish, upload, post, transmit, distribute, or exploit any Site Content without prior written permission from A A Plumber Inc
6. Use of Stock Photos and Licensed Media
This Site includes both original photography and licensed stock imagery.
- Some images are licensed through Canva under applicable licensing terms.
- Other images may be owned by A A Plumber Inc or used with permission.
All images and media remain protected under copyright and licensing laws. Unauthorized reuse of any images from this Site is prohibited.
7. Third-Party Services and Links
This Site may include links to third-party websites or services for your convenience. We do not control these third parties and are not responsible for their content, policies, or practices.
Third-party services referenced or integrated with this Site may include, but are not limited to:
- HEARTH Financing (financing services)
- Clover (online payment processing)
Your use of third-party services is subject to the terms and privacy policies of those providers. We recommend reviewing their policies before submitting information or completing transactions.
8. Financing Disclosure (HEARTH)
Financing options may be available through HEARTH Financing. A A Plumber Inc does not directly provide financing and does not control approval decisions, interest rates, fees, or repayment terms.
All financing:
- Is subject to HEARTH’s eligibility requirements and approval process
- May require you to submit additional personal information directly to HEARTH
A A Plumber Inc is not responsible for financing decisions made by HEARTH.
9. Online Payments (Clover)
The Site may allow customers to make online payments through Clover. Payment processing is handled by Clover and may require you to provide payment and billing information.
A A Plumber Inc does not store full credit card numbers on this Site. Any payment data you submit is processed in accordance with Clover’s security and privacy policies.
10. Disclaimer of Warranties
The Site and all Content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
To the fullest extent permitted by law, A A Plumber Inc disclaims all warranties, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability of information
11. Limitation of Liability
To the fullest extent permitted by law, A A Plumber Inc and its owners, employees, contractors, and affiliates shall not be liable for any damages arising from or related to your use of the Site, including but not limited to:
- Indirect, incidental, special, or consequential damages
- Loss of data, profits, revenue, or business opportunities
- Website interruptions, malware, or technical errors
If you are dissatisfied with the Site, your sole remedy is to stop using it.
12. Indemnification
You agree to indemnify, defend, and hold harmless A A Plumber Inc from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
- Your use of the Site
- Your violation of these Terms
- Your submission of false or unauthorized information
13. Changes to These Terms
We may update these Terms at any time without prior notice. Changes become effective immediately upon posting to this page. Your continued use of the Site after updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law rules.
15. Contact Information
If you have questions about these Terms and Conditions, please contact us on this website.